Frequently Asked Questions

Where can I find the style guide for my site?
You can view the Style Guide that was created for your site by going to the root directory, selecting Pages from the module list and after locating, clickin...
Thu, 30 Nov, 2017 at 11:22 AM
Why isn't my site visible in my school's/district's network?
If for some reason you are finding that your website is not visible within your school's or district's network there are several things that you c...
Mon, 25 Nov, 2019 at 11:57 AM
What are the acceptable extensions and mime types that can be uploaded?
Below you will find a list of acceptable extensions and their mime types that can be uploaded to your site. If you do not see an extension/mime-type listed ...
Mon, 25 Nov, 2019 at 11:58 AM
Why do we use a CNAME record instead of IP address in your DNS?
We ask you to set your website’s www record as a CNAME record, in order to switch and route physical IP addresses on our side as necessary; to balance load;...
Wed, 5 Sep, 2018 at 9:12 AM
How can I get a list of the pages on my site?
To get a list of all of the pages on your website, click on Websites in the side navigation of the dashboard then Worksheet for the appropriate site. This w...
Fri, 4 Jan, 2019 at 9:22 AM
How do I install a script in Campus Suite?
Campus Suite has many options for installing third-party scripts ranging from pixels to chat boxes and more. Scripts can be installed site-wide, department-...
Mon, 25 Nov, 2019 at 12:01 PM
What are some of the other tools that are commonly used on a school website?
There are additional tools that you can choose to use on your website that will give you and possibly visitors to your site additional options, such as shar...
Mon, 25 Nov, 2019 at 12:05 PM
What is a DMCA claim or Takedown Notice?
DMCA stands for Digital Millennium Copyright Act, and addresses online copyright infringement. The overall goal of the DMCA is to address online copyright ...
Mon, 4 May, 2020 at 2:25 PM
How do I handle a DMCA Takedown Notice?
Here's how customers can properly respond to a DMCA takedown notice. What happens if you receive a takedown notice for your own, or if you believe ...
Mon, 4 May, 2020 at 2:30 PM