Frequently Asked Questions

I sync'd with my google calendar and the times are off, why? How do I fix?
If the times of your sync are incorrect, the first place you can check is Timezone under Tenant Settings which can be found by clicking on Settings and the...
Mon, 25 Nov, 2019 at 11:06 AM
A teacher gets an error saying that they don't have the rights to create or do something, why?
Usually, a person gets an error saying that they don't have the permission to do something when they do not have the right role or a group assigned t...
Mon, 25 Nov, 2019 at 11:11 AM
What is the Active Modules?
The Active Modules menu is the area for each department where you can turn on/off modules for that department. By default, the Page module will be active f...
Mon, 25 Nov, 2019 at 11:32 AM
Where would I look to edit items on my main page?
To edit the items on the main page of your site you will need to go to one of two different locations, either the Inner Layout or the Outer Layout. Both of ...
Mon, 25 Nov, 2019 at 11:34 AM
SPF records: What happens when none of my users are getting emails sent from my website?
Since your new website resides or will reside, on Campus Suite servers, it will need to send an email on your behalf from time to time. For example, if a ne...
Mon, 25 Nov, 2019 at 11:37 AM
What are CampusSuite's recommendations on personal sites and ADA compliance?
While personal sites can be a powerful tool, we don't think it's productive to force a teacher to have a website. For example, we have found that ...
Wed, 14 Jun, 2017 at 2:36 PM
Can I set a redirect for a user after they log in?
By default, anyone logging in by going directly to your website login page will be taken to the main dashboard. However, there are cases when an administrat...
Mon, 25 Nov, 2019 at 11:41 AM
How to I secure my website with SSL?
Campus Suite uses Let's Encrypt to handle SSL. It is a free service that helps organizations around the world obtain, renew, and manage SSL/TLS certifi...
Mon, 25 Nov, 2019 at 11:44 AM
Can we control the default landing page when logging into Campus Suite?
The default landing page for everyone is the main dashboard. This cannot be changed. However, you can provide direct URLs to any page within your private in...
Mon, 25 Nov, 2019 at 11:48 AM
What happens if none of my users are getting emails from my website?
Now and then, you or those in your organization may find you are not getting critical emails sent from your Campus Suite website. We can thank spam filters ...
Mon, 25 Nov, 2019 at 11:52 AM