Frequently Asked Questions

I sync'd with my google calendar and the times are off, why? How do I fix?
If the times of your sync are incorrect, the first place you can check is Tenant Locale in the Site Settings. Check to see if the Timezone field i...
Wed, 3 May, 2017 at 10:12 AM
A teacher gets an error saying that they don't have the rights to create or do something, why?
Usually a person gets an error saying that they don't have the permission to do something when they do not have the right role or a group assigned t...
Tue, 2 May, 2017 at 5:17 PM
What is the Active Modules?
The Active Modules menu is the area for each department where you can turn on/off modules for that department. By default all modules are active for new d...
Tue, 2 May, 2017 at 3:48 PM
What are CampusSuite's recommendations on personal sites and ADA compliance?
While personal sites can be a powerful tool, we don't think it's productive to force a teacher to have a website. For example, we have found that ...
Wed, 14 Jun, 2017 at 2:36 PM
Can I set a redirect for a user after they log in?
By default, anyone logging in by going directly to your website login page will be taken to the main dashboard. However, there are cases when an administrat...
Thu, 6 Jul, 2017 at 9:55 AM
How to I secure my website with SSL?
Campus Suite uses Let's Encrypt to handle SSL. It is a free service that helps organizations around the world obtain, renew, and manage SSL/TLS certifi...
Wed, 24 Jan, 2018 at 3:30 PM
Can we control the default landing page when logging into Campus Suite?
The default landing page for everyone is the main dashboard. This cannot be changed. However, you can provide direct URL's to any page within your priv...
Thu, 27 Jul, 2017 at 11:05 AM
What happens if none of my users are getting emails from my website?
Now and then, you or those in your organization may find you are not getting critical emails sent from your Campus Suite website. We can thank spam filters ...
Wed, 23 Aug, 2017 at 3:43 PM
Where can I find the style guide for my site?
You can view the Style Guide that was created for your site by going to the root directory, selecting Pages from the module list and after locating, clickin...
Thu, 30 Nov, 2017 at 11:22 AM
Why isn't my site visible in my school's/district's network?
If for some reason you are finding that your website is not visible within your school's or district's network there are several things that you c...
Tue, 6 Nov, 2018 at 9:55 AM