Frequently Asked Questions

What does ‘slug’ mean?
Slug is the URL of a page or a department and is usually auto created using the title of the page/department. The slug can be changed or shortened after b...
Thu, 23 Feb, 2017 at 8:43 AM
Should every page on my site have a unique page title (page title displays in the browser tab not necessarily on the page)?
We recommend it. You can go into each page and in the Settings option in the editor, you can provide a more robust title in the Title box under the Metadata...
Thu, 29 Dec, 2016 at 11:02 AM
Should every page on my site have a meta description? Writing 1-2 sentences for this description is a lot of work.
It’s good to have. This information is what comes up in the results of a search, either internally or via Google, Bing, etc.  If you have it, then you’re co...
Thu, 29 Dec, 2016 at 11:53 AM
Should I bother with meta keywords if the search engines don’t use them any longer?
We don’t discourage them, but, their impact is negligible right now. We let customers know they’re not necessary and they should not hold up the development...
Thu, 29 Dec, 2016 at 11:53 AM
What are all the Headings (H1, H2, H3) about and do I need to use them?
These are standardized "headings" that a page can have. Think of them like an outline that would define the structure of the content. We recommend...
Thu, 29 Dec, 2016 at 11:52 AM
How do I submit a support ticket?
While on the dashboard, either go to the left hand toolbar which is always available no matter where you are at in the dashboard and click on Suppor...
Fri, 17 Mar, 2017 at 4:09 PM
How do I link to a personal site?
To add a link to a personal site follow the steps below. Open a second window or tab and go to the dashboard and click on Personal Sites. Click on the ...
Thu, 29 Dec, 2016 at 11:54 AM
How do I associate a site (either personal or external) to my profile?
Simple. Whether their website is housed in Campus Suite, Google, or anywhere else, you can link to a person's personal website by adding the full U...
Tue, 15 Aug, 2017 at 12:53 PM
How do I replace a file that has already been uploaded?
The first thing you will need to do when replacing a file that has already been uploaded is locate where it is being stored. Once located browse a locate th...
Fri, 17 Mar, 2017 at 2:07 PM
How do I change my password?
To reset your password after logging in, navigate to the upper right-hand corner of the dashboard and click on your account name located there.  A list...
Fri, 3 Aug, 2018 at 4:04 PM