Support Service Level Agreements

Review the agreements that are appropriate to your service plan. We keep it simple as these apply to most Campus Suite customers.

Campus Suite License
The Campus Suite licensing agreement is designed to enable the client to receive ongoing version updates for the cloud-based Campus Suite Enterprise inst...
Wed, 20 May, 2020 at 4:09 PM
Statement on EU GDPR
The GDPR was approved by the EU Parliament on April 14, 2016. Its enforcement date starts May 25, 2018 - at which time those organizations in non-compliance...
Mon, 2 Dec, 2019 at 12:32 PM
Campus Suite Support
Multi-level agreement that includes technical support and training based on the user license. Administrators get Premium support. Publishers get Profess...
Mon, 2 Dec, 2019 at 12:49 PM
Best-effort Policy
Definition of Best Effort Resources and Service The items and coverage of this agreement are governed by the availability of Campus Suite resources, and...
Mon, 2 Dec, 2019 at 12:56 PM