A Phone Blacklist is a collection of phone numbers that should not receive phone notifications (SMS and Voicemail) for any reason. You can easily add a phone number to the Phone Blacklist, and remove it later if necessary.


How do I add a Phone number to the blacklist?

To add a new phone number to the blacklist, navigate to List & Recipients > Phone Blacklist.

  1. Click the green +Blacklist Number button in the upper right-hand corner.
  2. Enter the phone number that you would like to add to the blacklist then click Create located at the bottom of the screen. 


How do I remove a Phone number from the blacklist?

To remove a Phone number from the blacklist, click the Trash can icon located to the right of the phone number. Please remember that once a number is removed it will have to be manually re-entered.