Up until deployment, both of our teams have been working together through the processes that have allowed design and content migration to happen simultaneously. Because of this, there's never really a clear end to content migration. The site is ready to deploy when you and your team have reviewed the site, clicked through its navigation, and confirmed all the initial pages of content are there.
It seems like content is never really quite complete... and always subject to review and revision. Everyone tends to add and modify content up to, and past deployment. You're in Campus Suite CMS afterall!
Campus Suite only needs to be informed as to when you will update your DNS so we can be available on our end to conduct our post-deployment QA tests. Your Campus Suite project manager is available for five (5) working days after deployment to assist in any immediate post-deployment issues or changes. After five days, all requests must come into our primary support desk as support inquiries from your website dashboard, or by emailing support at campussuite dot com directly.
We are also happy to conduct any training that you feel you still may need. You can watch the basic publisher webcasts and you can also sign up for the live webcasts that we conduct at 1pm EST on Thursdays based on attendance. Additionally, we are happy to conduct a one on one training session with you to show you any specifics related to your unique website. For example, how to size and upload new rotating banner images, or smaller graphic panels on the home page of your site. Unlike typical images that you are adding to pages when you modify them, these graphics have to be scaled to a fixed size to work and display properly. We are happy to go over this with you if you need us to.
As you grant access to teachers, or other new publishers, we recommend that you require them to watch and complete the basic publisher training so that they are adding content to your website in a manner that will remain compatible with the multitude of devices viewing your website.
Here are some important things to keep in mind
- Google Analytics: We have installed the snippet you have provided on your web site. You will be responsible for checking the analytics to be sure they are tracking within your account. If they are not, please notify us and we will investigate immediately.
- Google Custom Search Engine: If we are using the Google custom search engine, we have taken the snippet you provided and installed it on your site. then hid the search mechanism for the first two weeks after your website deployment. Click here for more information why we hid it.
Redirects: If there are links that were available on your old site, that no longer work on your new site, for example, links that people may have bookmarked, or links that are on your printed collateral, you can fix these links using the redirect manger.
If you have any other concerns, please share them with your project manager during the 5 business days after your site deploys. The project manager will work with you to make sure you are situated and satisfied. It is our goal to help you feel confident, and empowered to manage your website and our support team will be here to help you along the way. Thank you again for working with us and we look forward to serving you now and in the future.