The "Process Checklist" can be accessed from your dashboards left navigation. If you are building a new website, bookmark this screen, as you should be referring to it each day you are working on the website. It clearly shows what staged we are on, and what needs to be done during that stage.
This screen not only shows what step we are on, but who owns that step, and whether or not that step has been completed. Completed items have a green check mark next to them. When we received your completed customer questionnaire, we checked that item off for you.
On some of these steps, you might notice a time frame in parenthesis. These are simply suggested times that will give you an idea on the amount of time it might take to properly complete the task. These times will vary and be dependent on the way you complete the tasks, while handling the other responsibilities you have during the day! Remember, you are in charge of your deployment deadline. Your Project Manager is your coach and is happy to answer any questions you have during any stage.
We often refer to this as your SLA. These agreements are always a click away so that you can read them and understand how we work, how we support you, what to expect in regards to turn-around times when you put in a support ticket, and other important things. We add this as its own step, because right out of the gate, we want you to know what to expect. We service support requests in the order received and you’ll find our responses to be timely and helpful. After you have reviewed these links, you can click the check next to this item to complete it.
You should have a google account set up for your organization to provide the Campus Suite team the items needed to help set up your site. If you do not have one, you can set up a free account at the URL provided. We’ll show you how to send us your Google Analytics snippet for traffic analytics, your Custom Search Engine snippet, if applicable for your site search mechanism, and your Google Translate snippet, if applicable for bi-lingual functions on your site.
When you have selected your keywords, it’s time to build your architecture. Sound intimidating? No worries, we’ll start you off with a pre-defined school district architecture that has the most common departments and pages. You will be shown how to edit this architecture adding or removing pages so that it perfectly suits your needs. Once done, you’ll publish the architecture and to begin the web page production process.
This step is really ongoing... whenever you have images or files that are related to your website, (such as logos, PDF’s, images or other marketing materials,) you can upload them into the digital assets library within your website. Images are especially important to have for when building pages, and having them in the library makes them a click away to drop them on the pages. Of course, you can always upload images directly to a page when you are editing it, but there are many other benefits to uploading them to the library that I’ll describe in another tutorial.
If there were adjustments that were made to the template you selected, we’ll review them with you and seek your approval. We must have your approval on these designs within a reasonable amount of time to keep the project on track.
With your site architecture published, we now have to decide what links actually go across the top. These are referred to as your primary, or tier-1 navigation. Will these links have mega-menus when someone rolls over them? If so, there’s a couple extra steps to make that happen. Don’t worry, I’ll show you how in another video when it is time!
When you published your architecture, we also created a website worksheet behind the scenes. This tool will help you and your team keep track of all your pages. We have a lot of pages to build now, and perhaps you’ll want to start delegating some of the tasks to some other team members to help you out. The worksheet not only provides a link to jump out to each page, but it provides an area to specify issues or comments about a specific page. Your team can use it to make notes to each other such as, "where is this content?, or, the page needs an image, this page has a form, or there’s a broken link on this page." There’s even a "status" column to say what pages are complete, or need review.
Of course, before you can begin using the tools to build your pages, it might help to have a little training first. We’ve broken our curriculum's down so that you can watch a 35-minute webcast and be editing content in pages in no time. The basic publisher training is one of several webcasts, and it will introduce you and your publishers to the page editor where most time is spent... not only building your web pages now, but managing them in the future. The webcast is easy to watch and anyone can watch it anywhere at a time that’s convenient for them. I suggest you require anyone assisting you with your website production to watch the basic publisher training first. Once everyone has watched the webcast, if you feel there are still questions, we conduct live group training webcasts every Thursday at 1pm EST or we can schedule one at a time that is good for your team. At this time, each publisher should be up to speed on building web pages in order to complete your website in a timely fashion.
This is the most time-intensive part of your process, because we have forms to build, pages to create or content to migrate. The more people you have to build pages, the faster this stage can happen. The website worksheet makes it easy to delegate work and keep track of each pages status. Everyone can be working on different sections of your website simultaneously.
You’ll want to make it so that ALL of your faculty and staff can be looked up in a searchable directory on your website. Or perhaps, you have news releases, or calendar/events that you wish to import into your site to start off with. Campus Suite provides bulk import sheet that can be used to provide this data. Users, faculty/staff, news and events can all be put into import templates, that we provide, for bulk importing. These template are simple excel sheets that allow you to plug in your data in a very familiar manner.
On to the Launch phase of the project! It’s just about time for you to sit back and relax. You’ll be happy to know that most of the work is in Campus Suite's hands now. We go through this final series of steps to ensure a successful website deployment. First, we’ll conduct any final training that you feel your teams needs. Don’t worry, your subscription includes ongoing training and support, but we want to make sure you have what you need for deployment day.
We’re going to configure the Google services you selected to use. We don’t hook these services up until it is time to deploy for a number of reasons that we’ll explain in another video.
We also have a unique quality assurance process that we conduct that includes a multi-point checklist. We run a link spider process that checks for any broken links in your pages. We’ll provide you back a report of any issues so you can correct them.
And last, we’ll ask you to finally approve your websites deployment. Typically, it is your IT team, or whomever manages your DNS that will flip the switch by updating your DNS to point to our servers. We’ll provide you the information ahead of time so your team has what they need to formally put your website live.