Help Desk

Dashboard 9

• Dashboard overview
• Dashboard Navigation
• Search
• Drafts with workflows need reviews and approvals
• Process Checklist

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Site Management 5

• Design & Layouts
• Workflows
• Tags
• Redirect Manager, and redirects
• Content Locks

Settings 6

• Security Management
• Impersonate
• Domain Configuration
• Tenant Settings
• Imports

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Common Tasks 4

• How to update your DNS
• How do I approve my theme's look and feel?
• Accessing your website when your Active Directory domain matches your website domain
• How do I clear my DNS cache?

Training Videos 5

• Site Builder
• Create a new department and add pages to it
• Upload files using the file manager
• Edit primary navigation and menus
• Editing Structure in Sitebuilder

Google Services 4

• Google Custom Search Engine (CSE)
• Where do I add my google analytics tracking snippet/google tag manager snippet?
• Where can I find more information on how to use Google Analytics?
• How do I remove items from a Google search?

Importing 3

• Importing Events into Campus Suite
• Importing News in to Campus Suite
• Migrating and Importing data into Campus Suite v3 (Blogs)

How To 7

• How do I edit the footer of my website?
• How do I edit the Quick Links on the index page?
• How do I change the name of a department?
• How do I edit the drop down menus of my site?
• How do I sort or filter what is being displayed in the dashboard?

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Frequently Asked Questions 17

• I sync'd with my google calendar and the times are off, why? How do I fix?
• A teacher gets an error saying that they don't have the rights to create or do something, why?
• What is the Active Modules?
• Where would I look to edit items on my main page?
• SPF records: What happens when none of my users are getting emails sent from my website?

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Campus Suite Process 14

• What to expect during your school web site project
• Customer Questionnaire
• Process Checklist
• Using the website worksheet
• Establish primary navigation and menus

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Support Service Level Agreements 4

• Campus Suite License
• Statement on EU GDPR
• Campus Suite Support
• Best-effort Policy