Help Desk

Troubleshooting and Workarounds 1

• Synced Google Calendar shows "Busy"

Video Tutorials 1

• Video Tutorial Index

Information & Tips 19

• Campus Suite Approach to ADA (Accessible Websites)
• Common mistakes causing pages to become non-ADA compliant
• How Campus Suite helps you manage ADA Compliance
• Campus Suite ADA Service Plan FAQ's
• Tagging and Optimizing PDF's

See all 19 articles

Frequently Asked Questions 18

• Are Google Docs ADA Compliant? Should we assume that it's the same as PDFs? In other words, we should be using styles when formatting, providing ALT Text for images, etc.?
• If we decided we need to have something be a document and not a web page, what is the more preferred format, PDF or Google doc?
• What are your general suggestions regarding ADA compliant options for presenting the info we have in PDFs?
• We use social media feeds on our website (Facebook, etc.). Are those sites ADA compliant, and are we liable if they aren’t and we feature their content on our site?
• Can we link to another site that is not ADA compliant? For example, we use a special site to manage our Board of Education policies. We need this site, but it is not compliant.

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Dashboard 19

• Logging in and dashboard overview
• Process Checklist
• Use Sitebuilder to Build and Publish your Architecture
• Sites and departments
• Personal Sites

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Sitebuilder 1

• How to I specify my web site top navigation in Sitebuilder?

Clever SSO 3

• Setting up Clever
• Frequently Asked Questions about Clever
• Does Clever support both SAML/ADFS?

Common Tasks 4

• How to update your DNS
• How do I approve my theme's look and feel?
• Accessing your website when your Active Directory domain matches your website domain
• How do I clear my DNS cache?

Training Videos 6

• Sitebuilder
• Create a new department and add pages to it
• Upload files using the file manager
• Edit primary navigation and menus
• Set up free Disqus account to manage your web site blog comments

See all 6 articles

Support Service Level Agreements 4

• Campus Suite License
• Statement on EU GDPR
• Campus Suite Support
• Best-effort Policy

Campus Suite Process 13

• What to expect during your web site project
• Customer Questionnaire
• Process Checklist
• Using the website worksheet
• Establish primary navigation and menus

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Google Services 5

• Google Custom Search Engine (CSE)
• Where do I add my google analytics tracking snippet/google tag manager snippet?
• Adding Google Analytics To Your Site
• Adding Google Tag Manager To Your Site
• Login to your site using Google authentication

Site Settings 3

• Importing Events into Campus Suite
• Importing News in to Campus Suite
• Migrating and Importing data into Campus Suite v3 (Blogs)

How To 9

• How do I edit the footer of my website?
• How do I edit the Quick Links on the index page?
• How do I change the name of a department?
• How do I edit either the District or School slider?
• How do I edit the drop down menus of my site?

See all 9 articles

Frequently Asked Questions 11

• I sync'd with my google calendar and the times are off, why? How do I fix?
• A teacher gets an error saying that they don't have the rights to create or do something, why?
• What is the Active Modules?
• What are CampusSuite's recommendations on personal sites and ADA compliance?
• Can I set a redirect for a user after they log in?

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Microsoft SSO 1

• How do I login into my site using Microsoft authorization?

Frequently Asked Questions 21

• What does ‘slug’ mean?
• Should every page on my site have a unique page title (page title displays in the browser tab not necessarily on the page)?
• Should every page on my site have a meta description? Writing 1-2 sentences for this description is a lot of work.
• Should I bother with meta keywords if the search engines don’t use them any longer?
• What are all the Headings (H1, H2, H3) about and do I need to use them?

See all 21 articles

Common Tasks 5

• Embed a WuFoo or Machform on your website
• Embed a Google Drive folder on your web page
• Embed a Google Calendar on your web page
• Do you have a widget that will display a Google Slides presentation?
• How to create a google form and embed or link to it

Training Videos 6

• Campus Suite Basic Publisher Training
• Campus Suite Teacher Training
• Using the Navigation Editor
• Use the folder gallery widget to add a photo gallery on a page
• OWL slider widget for rotating images

See all 6 articles

Best Practices 11

• Internet Legal Filename
• Best-practices when creating tables (ADA compliant)
• Photography
• Formatting Content
• Alternative Image Editing Program

See all 11 articles

Frequently Asked Questions 13

• What is a module?
• What are the modules?
• What is a Sync?
• How do I change or override the default headings on a module?
• How do I remove the dates from showing on News articles?

See all 13 articles

Module Descriptions 11

• Departments
• Files
• Pages
• How do I add an Emergency Alert?
• Blog

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Frequently Asked Questions 12

• What is a widget?
• How do I add a widget?
• What are the widgets available to me?
• How do I add a calendar widget to a page?
• How do I add a news widget to a page?

See all 12 articles

Widget Descriptions 61

• Paste from Clipboard
• Accordion
• Address
• Alert Banner
• Alerts List

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Theme/Design Documentation 3

• Design Documentation
• Design Assets
• Video: Campus Suite Template/CSS Overview

Frequently Asked Questions 9

• What flexibility is there with the name and number of colors in the style guide PSD?
• What should be included on the Home and Inner art boards?
• How do we show effects? For example, rollover effects, color and photo changes, how it scrolls, etc.
• Will the design be adjusted to fit the columns and reflow, etc. if necessary?
• Fonts and colors may need adjusted later, so my design file may not have the correct colors and fonts

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Setting up your Notifications System 0

Training Videos 1

• Campus Suite Notifications - Administrator Setup

Dashboard 15

• Messages
• Dashboard
• Email, SMS Text, Voice Call and Messenger Logs
• General Settings
• Notifications Types

See all 15 articles

Frequently Asked Questions 3

• How do I add a new Notification in Campus Suite Notifications?
• What is the URLs of our notifications opt-in and login screens?
• How do I upload our user database using a CSV file?

Tutorial Videos 1

• Campus Suite Notifications - Public Registration Portal

Dashboard 2

• Notifications
• Subscriptions

Frequently Asked Questions 1

• How do I change my notification's account password?

Using Themes & Layouts 1

• Using the Style Guide page(s)